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P3401

Onboard Charger AC Input Voltage Out of Range

2012-2017 Buick Regal 2.4L I4 Hybrid

Moderate SeverityPowertrainGeneric (SAE)

Description

The OBC is detecting AC input voltage outside the acceptable range for charging.

Symptoms

  • Charging does not start
  • Charging fault indicator
  • Error message about power supply
  • Intermittent charge failures
  • Charging works at some locations but not others

Common Causes

  • Unstable grid voltage
  • Faulty EVSE (charging station)
  • Damaged charging cable
  • OBC input voltage sensor error
  • Home wiring issue

Diagnostic Steps

  1. Measure AC voltage at charging inlet during charge attempt
  2. Test with different EVSE equipment
  3. Check home circuit breaker and wiring
  4. Read OBC input voltage PID
  5. Inspect charging cable and connector for damage

Repair Notes

Verify home electrical supply meets requirements. Test with different EVSE. Replace OBC input voltage sensor if readings are incorrect.

Related Codes

P3400Onboard Charger (OBC) Internal FaultP3402Onboard Charger Output Current Regulation Fault

Other Powertrain Codes

P3401 on Other Vehicles

Common Questions

What does code P3401 mean on a 2012-2017 Buick Regal?

P3401 stands for "Onboard Charger AC Input Voltage Out of Range". The OBC is detecting AC input voltage outside the acceptable range for charging.

What are the symptoms of P3401 on a Buick Regal?

Common symptoms of P3401 include: Charging does not start, Charging fault indicator, Error message about power supply, Intermittent charge failures, Charging works at some locations but not others.

What causes P3401 on a 2012-2017 Buick Regal?

Common causes of P3401 include: Unstable grid voltage, Faulty EVSE (charging station), Damaged charging cable, OBC input voltage sensor error, Home wiring issue.

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