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P3424

Charge Port Door Actuator Circuit Malfunction

2012-2017 Buick Regal 2.4L I4 Hybrid

Low SeverityPowertrainGeneric (SAE)

Description

The motorized charge port door actuator is not responding to open or close commands.

Symptoms

  • Charge port door will not open
  • Charge port door will not close
  • Charging connector not accessible
  • Door stuck partially open
  • Manual release required to access port

Common Causes

  • Door actuator motor failure
  • Actuator wiring fault
  • Door hinge frozen (ice)
  • Latch mechanism jammed
  • Control module not sending command

Diagnostic Steps

  1. Command charge port door via scan tool and key fob
  2. Test actuator motor voltage
  3. Inspect door hinge and latch
  4. Check actuator wiring
  5. Use manual release and inspect mechanism

Repair Notes

Replace charge port door actuator or repair latch mechanism. Lubricate hinge. Manual release can be used as workaround.

Related Codes

P3421Charge Port Locking Actuator MalfunctionP3422Charge Port Proximity Detection Circuit Fault

Other Powertrain Codes

P3424 on Other Vehicles

Common Questions

What does code P3424 mean on a 2012-2017 Buick Regal?

P3424 stands for "Charge Port Door Actuator Circuit Malfunction". The motorized charge port door actuator is not responding to open or close commands.

What are the symptoms of P3424 on a Buick Regal?

Common symptoms of P3424 include: Charge port door will not open, Charge port door will not close, Charging connector not accessible, Door stuck partially open, Manual release required to access port.

What causes P3424 on a 2012-2017 Buick Regal?

Common causes of P3424 include: Door actuator motor failure, Actuator wiring fault, Door hinge frozen (ice), Latch mechanism jammed, Control module not sending command.

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