Lost Communication with Diagnostic Gateway Module
2011-2015 Ford Explorer 3.5L V6
Description
Cannot communicate with the diagnostic gateway that routes scan tool communication to vehicle buses.
Symptoms
- Scan tool cannot connect
- OBD port no communication
- Cannot read any DTCs
- Cannot perform diagnostics
Common Causes
- Gateway module power failure
- Gateway module failure
- CAN bus issue to gateway
- OBD port wiring damage
- Fuse blown
Diagnostic Steps
- Check gateway module fuse
- Test power and ground at gateway
- Check OBD port pin connections
- Test CAN wiring from OBD port to gateway
- Verify gateway module operation
Repair Notes
Check OBD port wiring and gateway module power supply. Common on VW/Audi vehicles.
Related Codes
Other Network Codes
- U0001High Speed CAN Communication Bus
- U0001High Speed CAN Communication Bus
- U0002High Speed CAN Communication Bus Performance
- U0002High Speed CAN Communication Bus Performance
- U0003High Speed CAN Communication Bus (+) Open
- U0003High Speed CAN Communication Bus (+) Open
- U0004High Speed CAN Communication Bus (+) Low
- U0004High Speed CAN Communication Bus (+) Low
- U0005High Speed CAN Communication Bus (+) High
- U0005High Speed CAN Communication Bus (+) High
U0064 on Other Vehicles
Ford Bronco
2021-2024 2.3L I4 EcoBoost
Ford Bronco
2021-2024 2.7L V6 EcoBoost
Ford Bronco Raptor
2022-2024 3.0L V6 EcoBoost
Ford Bronco Sport
2021-2024 1.5L I3 EcoBoost
Ford Bronco Sport
2021-2024 2.0L I4 EcoBoost
Ford Crown Victoria
1998-2011 4.6L V8 Modular 2V
Ford E-150
1997-2014 4.6L V8 Triton
Ford E-150
1997-2014 5.4L V8 Triton
Common Questions
What does code U0064 mean on a 2011-2015 Ford Explorer?
U0064 stands for "Lost Communication with Diagnostic Gateway Module". Cannot communicate with the diagnostic gateway that routes scan tool communication to vehicle buses.
What are the symptoms of U0064 on a Ford Explorer?
Common symptoms of U0064 include: Scan tool cannot connect, OBD port no communication, Cannot read any DTCs, Cannot perform diagnostics.
What causes U0064 on a 2011-2015 Ford Explorer?
Common causes of U0064 include: Gateway module power failure, Gateway module failure, CAN bus issue to gateway, OBD port wiring damage, Fuse blown.