Lost Communication with Hands-Free Telephone Module
2016-2016 Ford Explorer 3.5L V6 EcoBoost
The 2016 Ford Explorer is equipped with a 3.5L V6 turbocharged gasoline engine. Below you'll find detailed u0153 diagnostic code information including labor time estimates, cost ranges, and technician notes specific to this engine configuration.
Description
Cannot communicate with the Bluetooth or hands-free phone module.
Symptoms
- Bluetooth not connecting
- Hands-free calling disabled
- Phone features in infotainment unavailable
Common Causes
- Phone module failure
- CAN bus wiring
- Module power loss
- Fuse blown
- Antenna connection
Diagnostic Steps
- Check phone module fuse
- Test power and ground
- Check CAN wiring
- Check Bluetooth antenna
- Test module with diagnostic tool
Repair Notes
Check fuses. Module may need software update for newer phone compatibility.
Related Codes
Other Network Codes
- U0001High Speed CAN Communication Bus
- U0002High Speed CAN Communication Bus Performance
- U0003High Speed CAN Communication Bus (+) Open
- U0004High Speed CAN Communication Bus (+) Low
- U0005High Speed CAN Communication Bus (+) High
- U0006High Speed CAN Communication Bus (-) Open
- U0007High Speed CAN Communication Bus (-) Low
- U0008High Speed CAN Communication Bus (-) High
- U0009High Speed CAN Communication Bus Shorted Together
- U0010Medium Speed CAN Communication Bus
U0153 on Other Vehicles
Common Questions
What does code U0153 mean on a 2016-2016 Ford Explorer?
U0153 stands for "Lost Communication with Hands-Free Telephone Module". Cannot communicate with the Bluetooth or hands-free phone module.
What are the symptoms of U0153 on a Ford Explorer?
Common symptoms of U0153 include: Bluetooth not connecting, Hands-free calling disabled, Phone features in infotainment unavailable.
What causes U0153 on a 2016-2016 Ford Explorer?
Common causes of U0153 include: Phone module failure, CAN bus wiring, Module power loss, Fuse blown, Antenna connection.
Last updated: March 2026
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