P3424low severityPowertrain
Charge Port Door Actuator Circuit Malfunction
on 2012 Toyota Highlander 3.3L V6 Hybrid · AWD
What this code means
The motorized charge port door actuator is not responding to open or close commands.
Symptoms
- Charge port door will not open
- Charge port door will not close
- Charging connector not accessible
- Door stuck partially open
- Manual release required to access port
Common causes
- Door actuator motor failure
- Actuator wiring fault
- Door hinge frozen (ice)
- Latch mechanism jammed
- Control module not sending command
Diagnostic steps
- Command charge port door via scan tool and key fob
- Test actuator motor voltage
- Inspect door hinge and latch
- Check actuator wiring
- Use manual release and inspect mechanism
Repair notes
Replace charge port door actuator or repair latch mechanism. Lubricate hinge. Manual release can be used as workaround.
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P0015
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