The 2023 Ram 2500 is a capable heavy-duty truck with two distinct powertrains that each bring their own headaches. The 6.4L Hemi has known lifter failures and exhaust manifold bolt issues, while the 6.7L Cummins suffers from DEF system nightmares and emissions component failures that can strand you.
6.4L Hemi Lifter Failure and Camshaft Wear
Common · high severity
Typical onset: 40,000-80,000 mi
Symptoms: Ticking or tapping noise at startup that may persist, Check engine light with misfire codes, Loss of power under load, Metal shavings in oil during changes
Fix: Requires complete lifter replacement, often camshaft replacement, and occasionally cylinder head work if rocker arms are damaged. 12-18 hours labor depending on how deep the damage goes. This is the Hemi's Achilles heel and Chrysler has issued TSBs but no permanent fix.
Estimated cost: $4,000-7,500
6.7L Cummins DEF System Failures (Heater, Pump, Quality Sensor)
Common · high severity
Typical onset: 60,000-120,000 mi
Symptoms: DEF system fault warning with countdown to derate, Reduced engine power mode, DEF gauge reading incorrect or empty when full, Check engine light with P20EE, P204F codes
Fix: DEF tank heater element failure is most common, followed by the pump assembly. Quality sensor also fails regularly. Tank must be dropped for heater replacement. 4-6 hours labor for heater, 2-3 hours for pump or sensor. Use OEM parts only—aftermarket DEF components fail quickly.
Estimated cost: $1,200-2,800
6.4L Hemi Exhaust Manifold Bolt Failure
Occasional · medium severity
Typical onset: 50,000-100,000 mi
Symptoms: Exhaust tick or tapping that gets louder with RPM, Visible exhaust leak at manifold, Smell of exhaust in cabin, Check engine light with O2 sensor codes
Fix: Manifold bolts corrode and break, allowing manifolds to crack. Requires manifold replacement and careful extraction of broken bolts from cylinder heads. Drivers side is 6-8 hours, passenger side 5-7 hours. Some shops charge more if bolts break flush and require drilling/tapping.
Estimated cost: $1,500-3,200
68RFE Transmission Oil Cooler Line Leaks
Occasional · medium severity
Typical onset: 70,000-110,000 mi
Symptoms: Transmission fluid puddles under truck, Low transmission fluid warning, Burnt transmission smell, Harsh or delayed shifts
Fix: Cooler lines rust through at brackets or connection points. External cooler itself can also leak. Requires line replacement and sometimes auxiliary cooler replacement. 3-5 hours depending on extent. Flush and refill mandatory. Check cooler fins for road debris damage while you're there.
Estimated cost: $800-1,800
EGR Cooler Failure (6.7L Cummins)
Occasional · high severity
Typical onset: 80,000-150,000 mi
Symptoms: White smoke from exhaust, Coolant loss with no visible leak, Rough idle, Check engine light with EGR flow codes, Coolant smell in exhaust
Fix: EGR cooler develops internal cracks, allowing coolant into exhaust or exhaust into cooling system. Cooler replacement is 8-10 hours and often includes EGR valve cleaning/replacement and coolant system flush. Delete kits exist but are illegal for road use and will cause inspection failures.
Estimated cost: $2,500-4,000
Airbag Clockspring Failure (Steering Column)
Occasional · medium severity
Symptoms: Airbag warning light illuminated, Horn not working or working intermittently, Cruise control buttons non-functional, No fault codes stored in some cases
Fix: Clockspring in steering column fails, breaking electrical connection to airbag and steering wheel controls. Covered by NHTSA recall but some trucks fall outside VIN range. 2-3 hours labor for replacement. Steering wheel must come off and system must be calibrated afterward.
Estimated cost: $600-1,200
Rear Differential Pinion Seal Leak
Common · low severity
Typical onset: 40,000-90,000 mi
Symptoms: Gear oil drips from front of rear differential, Puddles under rear axle, Low differential fluid on dipstick if equipped, Whining noise from rear end if fluid gets low
Fix: Pinion seal weeps or fails completely, especially on trucks that tow heavy. Driveshaft must come out, pinion nut torque is critical on reassembly. 2-3 hours labor plus fluid. Check pinion bearing preload during job—if it's loose, you're looking at a full rebuild.
Estimated cost: $400-800
Owner tips
If buying a 6.4L Hemi, get a pre-purchase borescope inspection of cylinders and listen carefully for lifter tick—walk away if present
Cummins buyers: confirm all DEF system recalls completed and ask for records of DEF component replacements
Change transmission fluid every 60k miles if towing regularly, not the 100k+ Chrysler recommends
Use quality diesel fuel and change fuel filters every 15k miles on Cummins—cheap fuel kills injectors at $500+ each
Check exhaust manifolds during every oil change on 6.4L—catching leaks early prevents bigger manifold cracks
Buy the Cummins if you need towing capacity and can handle DEF headaches; avoid the 6.4L Hemi unless you're gambling on lifters or find one with documented recent lifter replacement under warranty.
AI-assisted summary drawn from NHTSA recall data, our labor-times database, and platform knowledge. Not a substitute for a pre-purchase inspection on a specific vehicle.
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Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Consequence: A loss of drive power or a loss of park function increase the risk of a crash.
Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · 24V199000
2024-03-14
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
STEERING:STEERING CONTROL MODULE · 23V799000
2023-11-28
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
BACK OVER PREVENTION:DISPLAY FUNCTION · 23V654000
2023-09-28
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
BACK OVER PREVENTION:DISPLAY FUNCTION · 23V059000
2023-02-09
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
POWER TRAIN:AUTOMATIC TRANSMISSION · 22V835000
2022-11-10
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
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