Back to 2019 Ford Explorer

2019 FORD EXPLORER

3.5L V6FWDAUTOMATICgas
5 active safety recalls on this vehicle — view recalls
Repairs0Labor595Torque4704Fluid6DTC968Battery1Maintenance0Recalls5
C0411moderate severityChassis

ACC Radar Module Communication Fault

on 2019 Ford Explorer 3.5L V6 · FWD

What this code means

Loss of CAN bus communication with the ACC radar module.

Symptoms

  • ACC disabled
  • Multiple driver assist warnings
  • Forward collision alert unavailable

Common causes

  • CAN wiring fault to radar module
  • Module connector disconnected
  • Radar module power loss
  • CAN bus termination issue at module

Diagnostic steps

  1. Check CAN communication to radar module
  2. Inspect module connector
  3. Verify power and ground at module
  4. Check CAN bus wiring continuity
  5. Look for U-codes related to radar module

Repair notes

Repair CAN bus wiring or connector. Replace module if communication chip has failed.

Other Chassis codes on this vehicle

Building an app?
Free API access to all this data — 50 requests/day, no card required.
Get an API key →
Run a shop?
Manage repairs, estimates, and customers with ShopBase — $249/mo, all features included.
Try ShopBase →