The 2015 Ram ProMaster is a rebadged Fiat Ducato commercial van with the Pentastar 3.6L V6 and a 62TE transmission. It's susceptible to catastrophic engine failure and transmission cooler issues that can leave you stranded—both expensive repairs that typically hit before 100,000 miles.
Catastrophic Engine Failure (Cylinder Dropout)
Occasional · high severity
Typical onset: 60,000-120,000 mi
Symptoms: Sudden loss of power and rough running, Check engine light with misfire codes (often cylinders 2, 3, or 5), Metallic rattling or knocking from engine bay, Oil consumption increases dramatically before failure, White smoke from exhaust indicating coolant intrusion
Fix: Head gasket failure leads to coolant in cylinders, washing cylinder walls and scoring pistons. Often requires complete short block replacement or full rebuild including pistons, rings, bearings, and head work. 20-30 hours labor at a shop familiar with the platform. Some cases need crankshaft replacement if debris circulated.
Estimated cost: $6,000-12,000
Transmission Oil Cooler Failure
Common · high severity
Typical onset: 70,000-110,000 mi
Symptoms: Transmission fluid mixing with coolant (strawberry milkshake in reservoir), Transmission slipping or delayed engagement, Overheating transmission temp warnings, Loss of both coolant and ATF simultaneously, Sudden transmission failure after cooler breach
Fix: The internal transmission cooler in the radiator fails, cross-contaminating fluids and destroying the transmission. Requires radiator replacement, transmission rebuild or replacement, complete fluid flush of both systems. 12-18 hours labor. Catching it early (milkshake coolant) saves the trans; ignoring it means full replacement.
Estimated cost: $4,500-8,500
Transmission Shift Linkage Failure
Common · medium severity
Typical onset: 40,000-80,000 mi
Symptoms: Shifter moves but transmission doesn't change gears, Cannot shift out of park despite brake depressed, Gear indicator doesn't match actual gear position, Shifter feels loose or disconnected, Vehicle rolls in park (dangerous)
Fix: Plastic bushings and cable ends in the column shift mechanism wear out prematurely, especially on work vans with frequent shifting. Replace entire shift cable assembly and linkage components. 2-4 hours labor. Two separate NHTSA recalls address this, but failures continue outside recall scope.
Estimated cost: $400-800
Transmission Mount Collapse
Common · medium severity
Typical onset: 50,000-90,000 mi
Symptoms: Loud clunk when shifting from park to drive or reverse, Vibration through chassis during acceleration, Visible transmission sag when inspected from below, Harsh engagement into gear, Shifter difficulty or grinding noise during gear changes
Fix: The rear transmission mount deteriorates rapidly under the weight and torque of the 62TE. Rubber separates from metal bracket. Replace mount (upgraded aftermarket versions available). 1.5-2.5 hours labor. Check engine mounts simultaneously as they often fail together.
Estimated cost: $250-500
Fuel Filter Clogging and Fuel System Contamination
Occasional · medium severity
Typical onset: 60,000-100,000 mi
Symptoms: Hard starting, especially when cold, Loss of power under load or at highway speeds, Engine stumbling or hesitation during acceleration, Stalling at idle after running, Check engine light with lean fuel codes
Fix: Factory fuel filter is undersized for commercial use and clogs prematurely, especially with poor fuel quality. Located in-tank with pump assembly, making it labor-intensive. Replace entire pump/filter assembly. 3-4 hours labor. Some owners install inline secondary filter for prevention.
Estimated cost: $600-1,200
A/C System Failure (Compressor and Condenser)
Occasional · low severity
Typical onset: 70,000-120,000 mi
Symptoms: No cold air from vents, Compressor clutch not engaging, Loud squealing or grinding from compressor, Intermittent cooling that fails when hot outside, Refrigerant leaks at condenser (mounted low, rock damage common)
Fix: Compressor failures send debris through system requiring full flush. Condenser location makes it vulnerable to road damage. Replace compressor, condenser, receiver-drier, flush lines, evacuate and recharge. 4-6 hours labor. NHTSA recall exists for some A/C issues but doesn't cover mechanical failures.
Estimated cost: $1,200-2,000
Owner tips
Check coolant reservoir weekly—catching transmission cooler failure early (milkshake appearance) saves $4,000+ in transmission damage
Change transmission fluid every 30,000 miles (not 'lifetime' as Chrysler claims) to extend 62TE life
Inspect transmission and engine mounts annually; replacing them proactively at 60k costs $500 vs. dealing with damage from broken mounts
Use top-tier fuel and consider adding secondary inline fuel filter if using van commercially
Monitor oil consumption closely after 50,000 miles—sudden increase signals impending head gasket failure
Buy only if you need the cargo space and can afford to set aside $5,000 for likely engine or transmission work before 120,000 miles—not a reliable long-term commercial platform compared to Ford Transit.
AI-assisted summary drawn from NHTSA recall data, our labor-times database, and platform knowledge. Not a substitute for a pre-purchase inspection on a specific vehicle.
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POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT · 20V582000
2020-10-15
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT · 20V036000
2020-01-23
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
EQUIPMENT:APPLIANCE:AIR CONDITIONER · 19V818000
2019-11-15
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Consequence: An overheated fan motor increases the risk of a fire.
Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
SEATS · 19V333000
2019-04-29
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
SEATS · 19V313000
2019-04-18
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
EQUIPMENT · 17V824000
2017-12-21
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
EQUIPMENT:OTHER:LABELS · 17V273000
2017-04-25
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
POWER TRAIN:AUTOMATIC TRANSMISSION · 16V529000
2016-07-12
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
ELECTRICAL SYSTEM:SOFTWARE · 16E039000
2016-04-28
Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
ELECTRICAL SYSTEM:SOFTWARE · 16V253000
2016-04-28
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · 16V202000
2016-04-11
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Consequence: An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
ELECTRICAL SYSTEM:IGNITION:SWITCH · 15V799000
2015-11-25
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
Consequence: An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.
AIR BAGS:SIDE/WINDOW · 15V223000
2015-04-15
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."
Consequence: In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.
Remedy: Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19.
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