This procedure covers removal and replacement of the front power window motor on the 2024 Rivian EDV 500 commercial delivery van.

Warnings

Tools required

Parts

• Front power window motor assembly × 1 — Use OEM specification
• Door panel retaining clips × 1 — Replacement for any broken clips

Preparation

1. Park vehicle on level surface and engage parking brake
2. Disconnect 12V auxiliary battery negative terminal located in front storage compartment
3. Wait minimum 2 minutes for system capacitors to discharge
4. Roll window to approximately mid-way position if possible for easier access
5. Cover door sill and surrounding areas with protective material to prevent damage

Procedure

1. 1

   Remove door panel fasteners
   Remove T20 Torx screws from door handle bezel and interior door handle. Remove T30 Torx screws from bottom edge of door panel (typically 3 screws). Remove any visible fasteners from door pull area and armrest.
2. 2

   Disconnect door switch module
   Carefully pry up the window switch control module using trim tool. Press the locking tab and disconnect the electrical connector from the switch pack. Set switch module aside.
   ⚠Switch module connector has a positive lock that must be released before pulling
3. 3

   Release door panel clips
   Using trim panel removal tools, carefully pry around perimeter of door panel to release push-pin retaining clips. Start at bottom rear corner and work around the panel. Lift panel upward to disengage from window sill channel, then pull away from door.
4. 4

   Remove vapor barrier access
   Peel back the plastic vapor barrier only in the area necessary to access the window motor. Use painter's tape to secure barrier edges out of the way. Identify window motor location in lower rear section of door cavity.
5. 5

   Support window glass
   Tape window glass in the UP position using painter's tape from glass to door frame, or have an assistant hold the window in position. This prevents glass from dropping when motor is disconnected from regulator.
   ⚠Failure to support glass may result in broken window or injury
6. 6

   Disconnect window motor electrical connector
   Locate the window motor electrical connector. Press the locking tab and disconnect the connector from the motor. On EDV models, this is typically a gray weather-resistant connector.
7. 7

   Remove motor mounting fasteners
   Remove the three 10mm bolts securing the window motor to the door structure and regulator assembly. Note the position of any ground wires or brackets that may be captured under bolt heads.
8. 8

   Separate motor from regulator
   Carefully rotate the motor assembly to disengage the drive gear from the regulator mechanism. Remove the motor through the access hole in the door structure. If equipped with a separate cable drive, disconnect cable from motor drum.
9. 9

   Install new window motor
   Position new motor assembly into door cavity. Engage motor drive gear with regulator mechanism, ensuring proper mesh. Align motor mounting holes with door structure mounting points.
   ⚠Ensure motor gear fully engages regulator to prevent binding or motor damage
10. 10

    Install motor mounting bolts
    Install three 10mm mounting bolts and tighten in a star pattern. Reinstall any ground wires or brackets in their original positions. Tighten bolts firmly but do not overtighten into sheet metal.
11. 11

    Reconnect electrical connector
    Connect electrical connector to window motor, ensuring locking tab clicks into place. Verify connector is fully seated.
12. 12

    Test window operation
    Before reassembling door, reconnect 12V battery. Turn vehicle to accessory mode and test window operation through full travel up and down. Verify smooth operation with no binding or unusual noise. Disconnect battery again before final reassembly.
13. 13

    Reinstall vapor barrier
    Carefully press vapor barrier back into position, ensuring all adhesive areas are properly sealed. Add additional butyl tape if original adhesive is compromised.
14. 14

    Reinstall door panel
    Align door panel with window sill channel and lower into position. Press firmly around perimeter to seat all retaining clips. Reinstall all T20 and T30 Torx screws. Reconnect window switch module and press into place.

Reassembly

1. Install all door panel fasteners in reverse order of removal
2. Reconnect 12V battery negative terminal
3. Perform window initialization procedure if required by vehicle system (AUTO up/down calibration)
4. Inspect all trim pieces for secure fitment

Verification

• Test window operation from both driver controls and door-mounted switch through complete travel
• Verify AUTO up and AUTO down functions operate correctly if equipped
• Check for unusual noise, binding, or hesitation during operation
• Verify door panel is secure with no rattles or loose clips
• Confirm all door panel switches and controls function properly

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