The 2011 Explorer launched Ford's 5th-generation platform with turbocharged EcoBoost options and independent rear suspension, but early builds suffer from catastrophic powertrain failures and chronic cooling system issues that can total an otherwise solid chassis.
3.5L V6 Water Pump Failure Leading to Catastrophic Engine Damage
Common · high severity
Typical onset: 80,000-120,000 mi
Symptoms: Coolant weeping from timing cover area, Overheating with no external leaks visible, Sudden loss of coolant and engine seizure if pump fails internally, Check engine light with coolant temp codes
Fix: Water pump is internally mounted behind timing cover, requires complete front-engine teardown. 8-12 hours labor if caught early. If it fails catastrophically and overheats the engine, you're looking at head gaskets, warped heads, or complete engine replacement. Many owners don't catch it in time because there's no external leak warning.
Estimated cost: $1,800-3,200 for pump alone, $4,500-8,500 if engine damage occurs
2.0L EcoBoost Carbon Buildup and Piston Ring Failure
Common · high severity
Typical onset: 60,000-100,000 mi
Symptoms: Excessive oil consumption, 1+ quart per 1,000 miles, White smoke on startup or acceleration, Loss of power and misfires, Fouled spark plugs every 10,000-15,000 miles
Fix: Direct injection causes carbon buildup on intake valves; rings lose tension and oil control fails. Walnut blasting helps temporarily but rings need replacement. Short block replacement is common solution. 16-22 hours labor for engine removal and rebuild.
Estimated cost: $4,500-7,500
PTU (Power Transfer Unit) Fluid Leak and Failure
Common · high severity
Typical onset: 70,000-110,000 mi
Symptoms: Fluid leak at PTU seal (right side of transmission), Grinding or whining noise from front of vehicle during turns, Binding feeling in tight turns, AWD malfunction warning light
Fix: PTU shares fluid with transmission via a seal that commonly fails. Owners often don't notice leak until unit runs dry and grenades internally. Ford TSB says fluid is 'lifetime' but it absolutely needs changes every 30k. Replacement requires transmission support and PTU R&R. 4-6 hours labor.
Estimated cost: $1,200-2,200
6F Transmission Torque Converter Shudder and Failure
Common · medium severity
Typical onset: 50,000-90,000 mi
Symptoms: Shudder or vibration at 30-45 mph during light acceleration, Harsh or delayed shifts, Transmission slipping between gears, Fluid contamination from internal clutch material
Fix: 6F50/55 transmission torque converter develops shudder from worn friction material. TSB calls for fluid flush with Mercon LV and additive, which helps temporarily. Often needs converter replacement or full rebuild. 8-12 hours labor for converter, more if hard parts damaged.
Estimated cost: $1,800-3,500
Rear Suspension Toe Link Cracking and Failure
Occasional · high severity
Typical onset: 60,000-100,000 mi
Symptoms: Clunking from rear suspension over bumps, Rear-end wanders or feels unstable, Abnormal rear tire wear (inner or outer edge), Visible crack in rear lower control arm toe link
Fix: Cast aluminum rear toe links crack at stress points, especially in rust-belt states. NHTSA recall 14V-094 covered some but not all affected vehicles. Alignment impossible until replaced. 2-3 hours labor per side.
Estimated cost: $400-800 for both sides
EVAP Purge Valve Failure and Fuel System Issues
Occasional · low severity
Typical onset: 70,000-120,000 mi
Symptoms: Check engine light with P0455, P0456 (evap leak codes), Rough idle when cold, Gas smell near engine bay, Difficulty fueling, pump clicks off repeatedly
Fix: Purge valve sticks open causing rich running and evap codes. Fuel tank pressure sensor also common failure point. Purge valve is easy, 0.5 hour. Tank pressure sensor requires tank drop, 3-4 hours.
Estimated cost: $200-400 for purge valve, $600-900 for tank sensor
MyFord Touch / SYNC System Freezing and Screen Failure
Common · low severity
Symptoms: Black screen on startup or randomly while driving, System reboots constantly, Touchscreen unresponsive, Backup camera not displaying
Fix: APIM (Accessory Protocol Interface Module) software crashes or hardware fails. Multiple TSBs and software updates available but often temporary fix. Module replacement requires dealer programming. 1-2 hours labor.
Estimated cost: $800-1,400
Owner tips
Change PTU fluid every 30,000 miles regardless of what manual says—it will save your AWD system
Check coolant level monthly on 3.5L V6; any unexplained loss means water pump is starting to fail internally
Use top-tier gas and Italian tune-up the 2.0L EcoBoost regularly to minimize carbon buildup
Transmission fluid flush every 50,000 miles with Mercon LV to extend torque converter life
Inspect rear toe links annually for cracks if you live where roads are salted
Skip the 2011 entirely—early production year has too many catastrophic powertrain failures; if you want this generation, buy 2013+ after Ford sorted the worst issues.
AI-assisted summary drawn from NHTSA recall data, our labor-times database, and platform knowledge. Not a substitute for a pre-purchase inspection on a specific vehicle.
Be the first to unlock repairs for the 2011 Ford Explorer
Procedures haven't been generated for this vehicle yet. Become the founding sponsor and we'll generate expert-grade, step-by-step repair walkthroughs for every common job on it — free for every mechanic and DIYer who looks it up after, forever.
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
SUSPENSION:REAR · 21V746000
2021-09-22
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota,
Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
SUSPENSION:REAR · 19V435000
2019-06-10
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
WHEELS:HUB · 17E048000
2017-08-28
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence: A loss of the wheel or wheel end can increase the risk of a crash.
Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
STRUCTURE:BODY:DOOR · 15V171000
2015-03-24
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
STEERING:ELECTRIC POWER ASSIST SYSTEM · 14V286000
2014-05-29 · PE12017
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Consequence: If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
STEERING · 14E001000
2014-01-06
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
Consequence: The inability to steer the vehicle increases the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
SEATS · 11V063000
2011-02-02
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."
Consequence: IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Building an app?
Free API access to all this data — 50 requests/day, no card required.