Back to 2017 GMC Acadia

2017 GMC ACADIA

3.6L V6FWDAUTOMATICgas
4 active safety recalls on this vehicle — view recalls
Repairs0Labor479Torque3852Fluid6DTC969Battery0Maintenance0Recalls4
U0103high severityNetwork

Lost Communication with Gear Shift Control Module

on 2017 GMC Acadia 3.6L V6 · FWD

What this code means

Cannot communicate with the gear shift module that manages electronic shifter input.

Symptoms

  • Shifter inoperative
  • Transmission stuck in park
  • Shift indicator not matching
  • Cannot select gears

Common causes

  • Shift module power failure
  • CAN bus wiring issue
  • Shift module failure
  • Shifter cable disconnected
  • Fuse blown

Diagnostic steps

  1. Check shift module fuse
  2. Test module power and ground
  3. Inspect CAN wiring
  4. Check shifter mechanism
  5. Test shift position switches

Repair notes

Check shift module power supply. Verify shifter mechanism is functional.

Other Network codes on this vehicle

Building an app?
Free API access to all this data — 50 requests/day, no card required.
Get an API key →
Run a shop?
Manage repairs, estimates, and customers with ShopBase — $249/mo, all features included.
Try ShopBase →