Jeff Moore

Jeff Moore is a master mechanic with more than twenty years specializing in Lexus and Toyota — from routine service to the electrical gremlins and hybrid-drive diagnostics that make most shops wave the white flag. If it rolled out of a Toyota plant, Jeff has probably had it on a lift. He reviews OLP procedures daily alongside Chris.

How OLP's content is reviewed

Open Labor Project uses AI to draft repair procedures at a scale no publisher could hand-write — and is transparent about that on every page. What makes the library trustworthy is the human layer on top, run daily by Chris Hackleman and Jeff Moore:

• Every high-risk procedure (brakes, fuel, suspension) is personally reviewed and approved by a master technician before it is published. Unreviewed high-risk drafts are never shown.
• Every moderate-risk procedure is human-confirmed before it carries a confirmation badge.
• The whole library is under continuous daily editorial review — hours every week paging through procedures, correcting specs, and archiving anything that doesn't hold up, backed by an automated fact-check pipeline that cross-references factory specifications.
• Reader reports go to a human. Every procedure page has a report-an-error path, and a person reads every report.

The shop

This isn't a content site with a garage-themed logo. The procedures on OLP are backed by Speedish Automotive — a working shop where Chris Hackleman and Kyle Boots source and build exotic, niche, and cult-following cars. The family lineage goes back to Hackleman Auto — body shops in Danville and Avon, Indiana, founded by Ward Hackleman.

Ask Jeff directly

Jeff is one of the master technicians answering paid questions on Ask a Master Tech — a real human answer about your specific car within 24 hours, never AI.

The rest of the team