ShopBaseComplete shop management for auto repair shops · $249/mo
Try ShopBase →

← All Hyundai models

🚨 2023 Hyundai Ioniq 5 N: Emergency Neutral

The 2023 Ioniq 5 N uses a column-mounted rotary shifter dial (similar to standard Ioniq 5) that requires electrical power to operate.

Expert-verified by Chris Hackleman & Jeff Moore — master technicians, 20+ years each.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.

The procedure

  1. Ensure the vehicle is on a flat surface and chocked - the electronic parking brake may not release without power
  2. Attempt to power up the vehicle: press the brake pedal and push the START button - even with a weak 12V battery, the system may have enough power to shift
  3. If the vehicle powers on, press and hold the brake pedal, rotate the shifter dial to N (neutral), then release the parking brake using the switch on the center console
  4. If there is NO 12V power at all, you must jump-start the 12V battery (located under the hood) or connect an external 12V power source to gain enough electrical power to release the shifter and parking brake
  5. Once 12V power is restored, follow step 3 to shift to neutral
  6. If the 12V battery cannot be revived and the vehicle must be moved immediately, it MUST be loaded onto a flatbed with all four wheels off the ground - do NOT attempt to tow with wheels on the ground
With zero electrical power
With zero 12V power, there is no mechanical shift lock override accessible to the driver - the rotary shifter is fully electronic. The 12V battery MUST be jump-started or replaced to shift out of Park. The electronic parking brake also requires 12V power to release.
⚡ EV / hybrid warning
CRITICAL: The Ioniq 5 N is a full EV with a single-speed reduction gear. NEVER tow with any wheels on the ground - the motor will generate voltage that can damage the electrical system. Use flatbed transport ONLY. If attempting to push/roll the vehicle after achieving neutral, be aware the electronic parking brake may re-engage if power is lost.
📖 Why cars lock in Park (full guide)🔧 All repair data for this Ioniq 5 N🚨 Still stuck? Ask a master tech →