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🚨 2016 Mercedes-Benz CLA250 C117: Emergency Neutral

The C117 CLA uses a center console-mounted electronic gear selector lever (Direct Select) with positions for P, R, N, D, and manual mode.

🧰 Drafted with AI under the editorial review of Chris Hackleman & Jeff Moore — cross-check against your owner’s manual when possible.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.

The procedure

  1. Ensure the parking brake is firmly set and the vehicle is on level ground
  2. Turn the ignition to position 1 (ACC) or 2 (ON) if battery has any remaining charge
  3. Firmly depress the brake pedal
  4. Locate the shift lock override slot—it is a small rectangular opening with a cap/cover on the left side of the shifter base, near the driver's side
  5. Use a flathead screwdriver or the metal key blade to pry off the cap covering the override slot
  6. Insert the key blade or small flathead screwdriver into the override slot and push down firmly while simultaneously pulling the shifter toward you and moving it to N (neutral)
  7. If successful, the shifter will move to N; verify by checking the instrument cluster display
Shift-lock override location
Small rectangular slot with removable cap on the left side of the shifter base, toward the driver's side of the console
With zero electrical power
With a completely dead battery, the electronic shifter will not function and the override may not work reliably. You may need to jump-start the vehicle with a portable jump pack or donor vehicle to provide minimal power to release the shifter lock. Once in neutral with some power, the vehicle can be pushed/rolled. If no power is available at all, the vehicle must be placed on a flatbed with dollies or dragged onto the bed—do NOT attempt to tow with drive wheels on the ground.
📖 Why cars lock in Park (full guide)🔧 All repair data for this CLA250 C117🚨 Still stuck? Ask a master tech →