🚨 2020 Mercedes-Benz CLA250 C118: Emergency Neutral
The C118 CLA uses a center console-mounted electronic gear selector lever with a more modern design than C117, featuring P, R, N, D positions and a push-button P.
🧰 Drafted with AI under the editorial review of Chris Hackleman & Jeff Moore — details like the exact override location may vary by trim; verify visually before prying anything.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.
The procedure
- Ensure the parking brake is firmly set and the vehicle is on level ground
- Turn the ignition to position 1 (ACC) or 2 (ON) if battery has any remaining charge—press the start button without pressing the brake pedal
- Firmly depress the brake pedal
- Locate the shift lock override—look for a small cover or slot on the left side of the shifter assembly base, near the driver's side
- Use a flathead screwdriver or the metal key blade to pry off any cover over the override access
- Insert the key blade or small screwdriver into the override slot and press down or push in (depending on mechanism) while simultaneously moving the shifter to N (neutral)
- Verify the shift to neutral on the instrument cluster display
Shift-lock override location
Small access slot or cover on the left side of the shifter base assembly, generally near the driver's side of the console—exact location may vary with trim level
With zero electrical power
With a completely dead battery, the electronic shifter and parking brake may not disengage. Attempt to jump-start the vehicle with a portable jump pack or donor vehicle to provide minimal 12V power. With some power restored, the shift lock override should work. If absolutely no power is available, the vehicle must be loaded onto a flatbed with dollies or skates—the electronic parking brake will remain engaged and drive wheels must not be on the ground during towing.