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🚨 2023 Mercedes-Benz GLS450 X167: Emergency Neutral

The X167 GLS uses a console-mounted electronic selector lever with electric park brake integration and push-button start.

🧰 Drafted with AI under the editorial review of Chris Hackleman & Jeff Moore — cross-check against your owner’s manual when possible.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.

The procedure

  1. Ensure the vehicle is on a flat surface and wheel chocks are in place
  2. Press the brake pedal and push the START/STOP button to attempt to get ignition to ON position (may work with weak battery)
  3. Press and hold the brake pedal firmly
  4. If the shifter will not move out of Park, locate the shift lock override access
  5. Look for a small covered slot near the shifter base on the right side of the center console
  6. Remove the protective cap carefully with a small flat tool or your fingernail
  7. Insert a small flathead screwdriver or key blade into the override slot and press down firmly
  8. While holding the override down, press the release button on the shifter and move it to N
  9. All GLS 4MATIC models require flatbed towing with all four wheels off the ground if the vehicle cannot be shifted to neutral
Shift-lock override location
Near the right side of the shifter base in the center console, under a small removable cap
With zero electrical power
With completely dead 12V battery, the electronic shifter and electronic parking brake are both inoperative. Jump-starting the battery is essential to provide power to these systems. If jump-start is not possible, flatbed towing with all wheels off the ground is mandatory due to the 4MATIC AWD system.
📖 Why cars lock in Park (full guide)🔧 All repair data for this GLS450 X167🚨 Still stuck? Ask a master tech →