🚨 2024 Smart #1: Emergency Neutral
The 2024 Smart #1 (electric crossover) uses a console-mounted electronic gear selector with P-R-N-D positions.
🧰 Drafted with AI under the editorial review of Chris Hackleman & Jeff Moore — details like the exact override location may vary by trim; verify visually before prying anything.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.
The procedure
- Ensure the vehicle is on level ground and chocked—this is a pure electric vehicle with no transmission park pawl equivalent safety
- Attempt to power on the 12V system: press the brake pedal and push the Start button twice without pressing the brake fully (accessory mode)
- If 12V power is available in accessory mode, press the brake pedal fully and move the gear selector to N (neutral)
- If the 12V battery is completely dead, you must jump-start the 12V system or connect an external 12V power source to the jump-start terminals under the hood (positive terminal under red cover, negative ground point nearby)
- Once 12V power is restored, enter accessory mode and shift to N as described above
- For flatbed towing with no power available, the vehicle must be loaded with all four wheels off the ground—do not attempt to dolly-tow or flat-tow an EV
With zero electrical power
The Smart #1 requires 12V power to release the electronic parking brake and shift to neutral. With a completely dead 12V battery, you must jump-start the 12V system using the jump points under the hood before the gear selector will function. There is no mechanical shift-lock override.
⚡ EV / hybrid warning
CRITICAL: The Smart #1 is a pure electric vehicle. It must be transported on a flatbed with all four wheels off the ground. Do not flat-tow or dolly-tow this vehicle under any circumstances, as the electric motor will generate voltage when the wheels rotate, potentially causing severe damage to the drive system and creating a safety hazard. If the high-voltage system is damaged, do not attempt to move the vehicle without professional EV recovery assistance.