ShopBaseComplete shop management for auto repair shops · $249/mo
Try ShopBase →

← All Volkswagen models

🚨 2020 Volkswagen Up! BR: Emergency Neutral

The Brazilian-market Up! uses a conventional console-mounted automatic shifter lever with mechanical cable linkage.

🧰 Drafted with AI under the editorial review of Chris Hackleman & Jeff Moore — details like the exact override location may vary by trim; verify visually before prying anything.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.

The procedure

  1. Ensure the parking brake is engaged and wheel chocks are in place
  2. Turn the ignition key to ON position (or ACC if key won't turn to ON)
  3. Locate the shift lock override slot - it is a small rectangular opening near the shifter base, typically on the right side covered by a small rubber cap or directly adjacent to the P button area
  4. Remove the cap if present using a flat-blade screwdriver or your fingernail
  5. Insert a screwdriver, key, or similar tool into the override slot and press down firmly
  6. While holding the override down, press the brake pedal (if you have any electrical power) and move the shifter out of Park into Neutral
  7. If no power at all, keep override pressed and use firm force to move shifter to Neutral
Shift-lock override location
Small slot or hole near the right side of the shifter base, may be covered by a removable rubber or plastic cap approximately 10-15mm in size
With zero electrical power
The shift lock override is mechanical on this generation. With zero battery power, you can still use the override slot with a tool to manually release the lock pawl and shift to Neutral. Brake pedal pressure is not required when using the override, though it may make the operation smoother if any residual power exists.
📖 Why cars lock in Park (full guide)🔧 All repair data for this Up! BR🚨 Still stuck? Ask a master tech →