Charge Port Door Actuator Circuit Malfunction

What this code means

The motorized charge port door actuator is not responding to open or close commands.

Symptoms

• Charge port door will not open
• Charge port door will not close
• Charging connector not accessible
• Door stuck partially open
• Manual release required to access port

Common causes

• Door actuator motor failure
• Actuator wiring fault
• Door hinge frozen (ice)
• Latch mechanism jammed
• Control module not sending command

Diagnostic steps

1. Command charge port door via scan tool and key fob
2. Test actuator motor voltage
3. Inspect door hinge and latch
4. Check actuator wiring
5. Use manual release and inspect mechanism

Repair notes

Replace charge port door actuator or repair latch mechanism. Lubricate hinge. Manual release can be used as workaround.

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