Remove and replace the front window motor and regulator assembly on a 2023 Rivian EDV 500, including door panel removal and electrical disconnection.

Warnings

Tools required

Parts

• Window motor and regulator assembly × 1 — Use OEM specification
• Door panel clips (if damaged) × 1 — Use OEM specification
• Vapor barrier/water shield (if damaged) × 1 — Use OEM specification

Preparation

1. Park vehicle on level surface and engage parking brake
2. Disconnect 12V battery negative terminal and wait 2 minutes for system capacitors to discharge
3. Roll window to full up position if motor is still functional
4. Ensure door is fully closed and unlocked
5. Place protective covering on door sill and surrounding paint surfaces

Procedure

1. 1

   Remove door panel switches and trim
   Using panel removal tool, carefully pry out the window switch assembly from the door panel. Disconnect the electrical connector by pressing the release tab and pulling straight out. Remove any additional trim pieces or covers from the door pull and handle areas using T20 Torx driver.
2. 2

   Remove door panel fasteners
   Locate and remove all door panel mounting fasteners. Remove T25 Torx screws from bottom edge of door panel (typically 2-3 screws). Remove T30 Torx screws from door pull area and any hidden fasteners behind trim covers. Note fastener locations for reinstallation.
3. 3

   Detach and remove door panel
   Starting at bottom rear corner, use panel removal tool to release the retaining clips around perimeter of door panel. Work methodically around the panel, applying even pressure to avoid breaking clips. Once all clips are released, lift door panel upward to disengage from door frame, then pull away from door. Disconnect any remaining electrical connectors for speakers or ambient lighting.
4. 4

   Remove vapor barrier
   Carefully peel back the vapor barrier/water shield to access the window regulator and motor assembly. Work slowly to avoid tearing the barrier. If sealed with adhesive, use heat gun on low setting to soften adhesive if necessary. Peel back only enough to access the regulator mounting bolts and motor connector.
5. 5

   Secure window glass
   If window is in full up position, tape the window glass to the door frame using strong window tape to prevent it from dropping when disconnected from regulator. Apply tape across top of glass to door frame in at least two locations. If window is down, raise it manually to the top position and secure it.
6. 6

   Disconnect window motor electrical connector
   Locate the window motor electrical connector inside the door cavity. Press the connector release tab and carefully pull connector straight away from motor. On Rivian EDV models, this may have a secondary locking tab that must be lifted before main connector can be released.
7. 7

   Disconnect window glass from regulator
   Locate the window glass attachment points to the regulator rail. Using 10mm socket, remove the bolts securing the window glass channel to the regulator arms (typically 2 bolts). Carefully separate the glass from the regulator mechanism while ensuring the glass remains taped and secure at the top of the door.
8. 8

   Remove regulator mounting bolts
   Using T30 Torx driver or 10mm socket as applicable, remove all regulator mounting bolts from the door frame. Typical locations include 3-4 bolts along the vertical track and motor mounting area. Support the regulator assembly with one hand while removing the final bolt to prevent it from falling.
9. 9

   Remove regulator and motor assembly
   Carefully maneuver the window regulator and motor assembly out through the service opening in the door frame. The assembly may need to be tilted or rotated to clear the door structure. Work slowly to avoid damaging the door's internal structure or paint.
10. 10

    Install new regulator and motor assembly
    Position the new window regulator and motor assembly into the door cavity, maneuvering it through the service opening. Align the mounting holes with the door frame. Insert all mounting bolts and hand-tighten initially. Once all bolts are started, tighten them in a cross pattern to ensure even seating of the assembly.
11. 11

    Connect window glass to new regulator
    Align the window glass channel with the new regulator arms. Install the mounting bolts and hand-tighten. Verify proper alignment before fully tightening. Remove the tape temporarily holding the glass and verify smooth movement by manually moving the regulator mechanism.
12. 12

    Connect electrical and test operation
    Connect the electrical connector to the new window motor, ensuring it clicks fully into place and secondary lock engages if present. Reconnect the 12V battery. Before reinstalling door panel, test window operation through full up and down cycles multiple times to verify proper installation and smooth operation.

Reassembly

1. Reposition and reseal the vapor barrier, ensuring all edges are properly adhered to prevent water intrusion
2. Align door panel with mounting points and press firmly to engage all retaining clips
3. Reinstall all door panel fasteners in original locations
4. Reconnect all electrical connectors for switches, speakers, and lighting
5. Test all door panel functions including window switches, door locks, and any integrated controls
6. Verify door panel is fully seated with no gaps or rattles

Verification

• Cycle window up and down at least 5 times, verifying smooth operation without binding or unusual noises
• Test window auto-up and auto-down functions if equipped, ensuring proper operation and anti-pinch functionality
• Verify window seals properly against weatherstripping in full up position
• Check that window stops correctly at full up and full down positions without overtravel
• Inspect door panel for proper fitment and verify all clips are engaged
• Test all door panel switches and controls for proper function
• Perform window calibration procedure through vehicle infotainment system if required by manufacturer

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