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🚨 2025 Citroën C5 Aircross: Emergency Neutral

The 2025 C5 Aircross Hybrid uses an electronic automatic transmission selector lever on the center console.

🧰 Drafted with AI under the editorial review of Chris Hackleman & Jeff Moore — details like the exact override location may vary by trim; verify visually before prying anything.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.

The procedure

  1. Ensure the parking brake is firmly engaged and the vehicle is on level ground
  2. Attempt to turn the ignition to ACC or ON position if any battery charge remains in the 12V system
  3. Firmly press and hold the brake pedal
  4. Locate the shift lock override slot near the base of the shifter assembly, typically covered by a small removable cap
  5. Use a small flathead screwdriver or the metal key blade to remove the cover over the override slot
  6. Insert the tool firmly into the override slot and press down while simultaneously moving the shift lever to Neutral
  7. The shifter should release mechanically and allow movement to N position
  8. Keep brake pedal pressed and ensure the hybrid system is fully off before towing
Shift-lock override location
Near the base of the shifter console, usually on the right or front side, covered by a removable plastic cap
With zero electrical power
With completely dead batteries (both 12V and high-voltage), the mechanical shift lock override should still function. Use the physical key to turn ignition to ACC if possible. The hybrid system may not fully disengage without power, so extreme caution is required.
⚡ EV / hybrid warning
HYBRID VEHICLE - Flatbed towing ONLY is required. Even in Neutral, the electric drive components may be mechanically connected to the wheels. Never tow with drive wheels on the ground as this can cause severe damage to the hybrid transaxle and electric motor systems. Ensure the vehicle is fully powered down before loading.
📖 Why cars lock in Park (full guide)🔧 All repair data for this C5 Aircross🚨 Still stuck? Ask a master tech →