ShopBaseComplete shop management for auto repair shops · $249/mo
Try ShopBase →

← All Infiniti models

🚨 2017 Infiniti QX50: Emergency Neutral

The 2017 QX50 (first-generation, based on EX platform) uses a traditional console-mounted automatic transmission lever with electronic shift lock.

Expert-verified by Chris Hackleman & Jeff Moore — master technicians, 20+ years each.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.

The procedure

  1. Ensure the vehicle is on a flat surface and set the parking brake firmly
  2. Turn the ignition to ACC or ON position if battery has any charge remaining
  3. Locate the shift lock override - look for a small rectangular cap or slot on the upper left side of the shifter surround, just forward of the shift knob base
  4. Use a small flathead screwdriver or the mechanical key blade to pry off the cap if present
  5. Insert the tool into the override slot and press down firmly
  6. While holding the tool down in the override position, press the brake pedal (if power available) and move the shifter to Neutral
  7. If completely dead, maintain downward pressure on the override while firmly pulling the shifter - you may need to apply significant force
  8. Once in Neutral, the vehicle can be moved or loaded
Shift-lock override location
Small cap or slot on the upper left side of the shifter surround, forward of the shift knob base near the top of the shifter boot
With zero electrical power
With zero 12V power, insert the tool into the shift lock override slot and apply firm downward pressure while pulling the shifter toward Neutral. The mechanism is mechanical and will work without power, though it may require more force. If the parking pawl is under load, rock the vehicle slightly to relieve pressure.
📖 Why cars lock in Park (full guide)🔧 All repair data for this QX50🚨 Still stuck? Ask a master tech →