🚨 2026 Mazda CX-90: Emergency Neutral
The 2026 CX-90 PHEV uses a console-mounted electronic shifter with shift-by-wire technology and electronic parking brake.
🧰 Drafted with AI under the editorial review of Chris Hackleman & Jeff Moore — details like the exact override location may vary by trim; verify visually before prying anything.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.
The procedure
- Ensure the vehicle is on a level surface and confirm the electronic parking brake is engaged (if electrical power is available).
- If the 12V battery has power, turn the ignition to ON (push the start button without pressing the brake pedal twice to reach ON mode).
- Locate the shift lock override: there is a small cover/cap on the console near the shifter base, typically on the left side or front of the shifter assembly.
- Use a small flathead screwdriver or trim removal tool to carefully pry off the override cover.
- Insert a screwdriver into the override slot and press down firmly.
- While holding the override down, move the shifter to Neutral. You may need to press the brake pedal if power is available.
- If the high-voltage hybrid system is active, put the vehicle into 'Tow Mode' via the infotainment screen (Vehicle Settings > Tow Mode) if accessible, or ensure the Ready indicator is OFF.
- Once in Neutral, the vehicle can be carefully loaded onto a flatbed. Do NOT tow with wheels on the ground—hybrid transaxles can be damaged.
Shift-lock override location
Small cover near the shifter base on the console, typically on the left or front side of the shifter assembly
With zero electrical power
With zero 12V power, access the shift lock override mechanically by removing the cover and pressing the override. The electronic parking brake may not release without power—you may need to manually release it (consult owner's manual for emergency EPB release, typically involving removing a rear wheel and manually backing off the caliper). The steering will remain locked. Flatbed towing is mandatory.
⚡ EV / hybrid warning
HYBRID WARNING: The CX-90 PHEV has a hybrid transaxle that can be damaged if towed with wheels on the ground. ALWAYS use a flatbed. If the vehicle has any high-voltage system active (Ready light on), putting it in Neutral without proper Tow Mode can cause drivetrain damage. Ensure the hybrid system is completely OFF and use Tow Mode if available before moving. Do not push-start or roll excessively.