🚨 2018 Mercedes-Benz CLS: Emergency Neutral
The 2018 CLS (C257, all-new third generation) uses a column-mounted electronic shifter stalk on the right side of the steering column.
🧰 Drafted with AI under the editorial review of Chris Hackleman & Jeff Moore — details like the exact override location may vary by trim; verify visually before prying anything.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.
The procedure
- Ensure the vehicle is on a level surface and the parking brake is firmly applied
- Attempt to turn the ignition to position 2 (ON) by pressing the Start/Stop button without pressing the brake pedal—do this twice to reach ON mode if battery has minimal charge
- If there is sufficient power, push the shifter stalk up once (toward the dash) to select Neutral—the transmission should engage Neutral electronically
- If there is no electrical power or the electronic shifter will not respond, locate the emergency shift release access point in the center console storage area or under a small panel near the shifter stalk base (consult owner's manual for exact location as it varies)
- If no manual override is accessible or functional, the vehicle cannot be safely shifted and must be loaded onto a flatbed with all four wheels off the ground
Shift-lock override location
Check center console storage compartment or small access panel near steering column base for emergency release—exact location varies and may require owner's manual reference
With zero electrical power
The 2018+ CLS uses an electronic column shifter with no direct mechanical linkage. With zero power, the transmission will remain in Park and cannot be manually overridden in most cases. A flatbed tow with all wheels off the ground is required. Do NOT attempt to tow with rear wheels on the ground.