🚨 2017 Ram 2500: Emergency Neutral
The 2017 Ram 2500 uses a traditional column-mounted or console-mounted electronic shift lever depending on trim level, with both featuring a shift lock override.
✓ Expert-verified by Chris Hackleman & Jeff Moore — master technicians, 20+ years each.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.
The procedure
- Ensure the parking brake is firmly set and the vehicle is on level ground
- Turn the ignition to the ACC or ON position if battery power is available (this may allow normal shifting if only the brake switch has failed)
- If the shifter will not release from Park, locate the shift lock override slot
- For console shifters: Look for a small plastic cap or rubber plug near the base of the shifter on the left side or front face of the shifter housing
- For column shifters: Look for a small access hole or cap on the left side of the steering column shroud near the shifter stalk
- Remove the cap using a small flathead screwdriver or pry tool
- Insert a small screwdriver, key, or similar tool into the override slot while simultaneously moving the shifter from Park to Neutral
- Keep the tool pressed in while shifting - you should feel the mechanical lock release
- Once in Neutral, the vehicle can be pushed or towed (if no power, steering will be locked and very difficult to turn)
Shift-lock override location
Console shifters have the override slot under a cap on the left side or front of the shifter base; column shifters have it on the left side of the steering column near the shifter stalk
With zero electrical power
With a completely dead battery, you will need to use the mechanical shift lock override as described above. The steering wheel will remain locked, making steering extremely difficult - a flatbed or tow dolly for the front wheels is strongly recommended. You cannot access normal shifter functions without any 12V power.