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🚨 2020 Toyota Proace City PL: Emergency Neutral

The 2020 Proace City uses a conventional console-mounted automatic transmission shifter with a physical PRNDL gate pattern.

Expert-verified by Chris Hackleman & Jeff Moore — master technicians, 20+ years each.
⚠️ Chock the wheels first — neutral means the car can roll. Set the parking brake while you work, never stand downhill of the vehicle, and try a 12-volt jump before any override: power fixes most stuck-in-park problems instantly.

The procedure

  1. Ensure the parking brake is firmly engaged and wheel chocks are in place
  2. Turn the ignition to the ON or ACC position (two clicks without starting the engine) to enable electrical systems
  3. Firmly press and hold the brake pedal
  4. Press the shifter release button on the side of the shift lever and move the shifter from P through R to N
  5. Release the brake pedal and verify the vehicle is in neutral by checking the indicator and attempting to roll slightly
  6. If the brake pedal interlock prevents shifting, locate the shift lock override—look for a small covered slot or access panel near the base of the shifter
  7. Remove the plastic cover using a flathead screwdriver or by prying gently with a trim tool
  8. Insert the mechanical key or a small flathead screwdriver into the override slot and press down firmly
  9. While holding the override down, press the shifter button and move the lever to N
  10. Verify neutral engagement on the indicator
Shift-lock override location
Small covered slot or access panel near the shifter base on the console; typical location is adjacent to or in front of the shifter lever base
With zero electrical power
With a completely dead battery, turn the key to unlock the steering column mechanically. The shift lock override must be used: locate the small covered slot near the shifter base, remove the cover, insert a screwdriver or the mechanical key, press down firmly, and simultaneously press the shifter button while moving to neutral. If the override mechanism does not release with zero power, check for a manual release cable or secondary access point documented in the owner's manual.
📖 Why cars lock in Park (full guide)🔧 All repair data for this Proace City PL🚨 Still stuck? Ask a master tech →