Privacy Policy

You can read every page on this site without an account, and we would like to keep it that way. We collect the minimum we need to keep the site online, tell real visitors apart from bot traffic, and process payments when you choose to make one. We do not sell or rent anyone's data, ever.

Like nearly every website, our servers record standard request logs: IP address, browser user-agent, and the pages requested. We also run a small first-party measurement beacon that records the same information. We use these records for security, debugging, and to separate human visitors from automated scraping traffic, which is a large share of requests to a site like this. To tell people from automated browsers, the beacon also notes a few properties of your browser (time zone, screen size, whether graphics are drawn by hardware or software, and whether the browser reports being automated) and whether you scrolled or moved the mouse. These are kept for 60 days and never used to identify or follow you. We also use Google Analytics for aggregate traffic statistics. None of this identifies you personally to us.

If you request an API key, sponsor a vehicle, unlock a procedure, ask our master technicians a question, or submit a vehicle request, we store the email address and any details you provide, because we need them to deliver the thing you asked for and to send you receipts or replies. That is the only use they get.

All payments are processed by Stripe. Card numbers and payment credentials go directly to Stripe and never touch our servers. We receive only the confirmation, the amount, and the email address associated with the payment.

We use a small number of cookies for basic site function and analytics. We do not run third-party advertising networks or tracking pixels. Sponsor placements on this site are simple first-party content, not ad-network surveillance.

For API keys we log request counts, endpoints called, query parameters, and response codes. We read these logs to fix failures, plan coverage, and enforce rate limits. Aggregate patterns (never customer identities or their end-users' data) guide what we build next.

The extension sends the year, make, model and optional job filter you type to openlaborproject.com to fetch repair data, and our servers see the same standard request information described above. It does not read, collect or transmit the content of the web pages you visit, your browsing history, or anything you type outside its own panel. The floating panel is placed on a page only when you click the detach button. Your recent lookups, preferred parts store and shop labor rate are stored locally in your browser and never sent to us. If you paste a license key to unlock Solo or Shop, the key is sent to our server only to confirm the plan it belongs to, and is kept locally in your browser until you sign out of the extension. On Solo, your shop details and quotes stay in your browser. Links to parts stores open a search on that store's site and carry no tracking or affiliate tags.

Shop plan. On the Shop plan, the customers, vehicles (including any VIN, plate and notes you enter), saved quotes and shop profile you create are stored on our servers so everyone at your shop can use them on any computer. That data belongs to your shop. We use it only to provide the plan to you: we never sell it, share it, market to your customers, or use it to train AI models. Anyone with your shop's license key can see it, so treat the key like a password. You can download all of it (Export all data) or delete all of it (Delete all data) from the Shop tab at any time, and deletion is immediate and permanent. If you cancel, write to [email protected] and we will delete it for you.

We do not sell, rent, or trade personal information. We do not share it with anyone except the service providers required to operate (hosting, Stripe, email delivery), and then only the minimum they need. We have no interest in knowing who you are; we just want your torque specs to be right.

Want anything we hold about your email address exported or deleted? Write to [email protected] from that address and we will handle it. Questions about this policy go to the same place.