This procedure covers the removal and replacement of the radio/head unit (infotainment display) on a 2022 Rivian EDV 500 delivery van.

Warnings

Tools required

Parts

• Radio/Head Unit (Infotainment Display) × 1 — Use OEM specification
• Trim panel clips (if damaged) × 1 — Use OEM specification

Preparation

1. Park vehicle on level surface and engage parking brake
2. Turn off all vehicle systems and remove key fob from cabin
3. Open driver's door to access battery disconnect
4. Disconnect the 12V auxiliary battery negative terminal and wait 10 minutes for system capacitors to discharge
5. Cover the steering wheel and seats with protective covering to prevent scratches during trim removal
6. Document current infotainment settings and paired devices if possible
7. Ensure replacement head unit is compatible with vehicle software version

Procedure

1. 1

   Remove lower dash trim panel
   Using plastic trim removal tools, carefully pry out the lower dash trim panel beneath the infotainment screen. Start at the bottom corners and work your way around the perimeter. There are approximately 8-10 clips holding this panel. Pull gently to release each clip without breaking them.
2. 2

   Remove side trim panels
   Remove the left and right side trim panels surrounding the infotainment display. These panels are secured with clips along the edges. Use a trim tool to release clips starting from the outer edges and working inward. Set panels aside on a clean surface.
3. 3

   Remove upper dash trim
   Carefully release the upper dash trim panel above the infotainment screen. This panel may have integrated air vents. Gently pull forward while supporting the entire panel to avoid stressing the vent connections. Disconnect any vent ductwork connections if present.
4. 4

   Access mounting fasteners
   With trim panels removed, locate the T30 Torx mounting bolts securing the infotainment unit bracket to the dash structure. There are typically 4-6 mounting points around the perimeter of the unit. Remove all visible mounting fasteners and set aside.
5. 5

   Partially extract head unit
   Gently pull the infotainment display forward approximately 2-3 inches to access the rear connectors. Support the weight of the unit with one hand while working. Do not pull too far as connectors are still attached at the rear.
6. 6

   Disconnect main harness connector
   Locate the main wiring harness connector at the rear of the head unit. Press the release tab (typically red or gray) and firmly pull the connector straight back from the unit. Do not twist or rock the connector excessively. Note the connector orientation for reinstallation.
7. 7

   Disconnect antenna and auxiliary connectors
   Disconnect the GPS antenna coaxial connector, cellular antenna connectors, and any auxiliary connectors (USB, aux input, etc.) from the rear of the head unit. These typically have push-button or twist-lock release mechanisms. Label connectors if necessary for correct reinstallation.
8. 8

   Remove cooling duct
   If equipped, disconnect the cooling air duct from the rear of the head unit. This flexible duct provides cooling air from the HVAC system to prevent overheating. Pull firmly to release from the unit housing.
9. 9

   Remove old head unit
   With all connectors disconnected, carefully remove the old head unit from the dash opening. Support the unit weight and navigate carefully around any remaining brackets or edges. Inspect the mounting area for any debris or damaged components.
10. 10

    Prepare new head unit
    Inspect the new head unit for any shipping damage. Clean the display screen with a microfiber cloth. Transfer any mounting brackets from the old unit to the new unit if required. Apply electrical contact cleaner to all connectors on the new unit if they appear dusty or oxidized.
11. 11

    Install new head unit connectors
    Position the new head unit near the dash opening. Reconnect all harness connectors in reverse order: main harness connector first (listen for audible click), then antenna connectors, auxiliary connectors, and cooling duct. Ensure all connectors are fully seated and locked.
12. 12

    Test fit and secure head unit
    Carefully slide the new head unit into the dash opening, ensuring no wires are pinched behind the unit. Align mounting holes with dash structure. Install all T30 Torx mounting bolts hand-tight first, then tighten in a cross pattern to ensure even pressure and proper alignment.
13. 13

    Reconnect battery and test
    Reconnect the 12V auxiliary battery negative terminal. Turn on the vehicle and verify the new head unit powers on and displays the Rivian logo. Test basic functions: touch response, audio output, climate controls, and camera inputs before reinstalling trim panels.
14. 14

    Reinstall trim panels
    Reinstall all trim panels in reverse order of removal: upper dash trim first, then side panels, then lower dash panel. Align all clips carefully and press firmly until each clip seats with an audible snap. Verify all panel gaps are even and consistent.

Reassembly

1. Ensure all trim panel clips are properly seated and panels are flush with surrounding surfaces
2. Verify no gaps exist between trim panels and dash structure
3. Check that all vents and trim pieces are properly aligned and functional
4. Clean the new display screen with a microfiber cloth to remove fingerprints

Verification

• Verify the infotainment system boots properly and displays the home screen
• Test all touch screen functions across multiple menus and settings
• Verify audio output through all speakers including balance and fade
• Test backup camera, surround view cameras, and parking sensors if equipped
• Verify climate control functions respond correctly through the touchscreen
• Test Bluetooth pairing with a mobile device
• Verify navigation system acquires GPS signal (may take 2-5 minutes initially)
• Check that vehicle settings and driver profiles are accessible
• Confirm no warning lights or error messages are displayed on the instrument cluster
• Test USB ports and wireless charging functionality if equipped
• Verify FM/AM radio reception with antenna properly connected

More procedures for this vehicle