This procedure covers the removal and replacement of the radio/head unit (infotainment display) in the 2023 Rivian EDV 500 electric delivery van.

Warnings

Tools required

Parts

• Infotainment display unit × 1 — Use OEM specification
• Display mounting bracket (if damaged) × 1 — Use OEM specification
• Trim panel clips (replacement as needed) × 5 — Use OEM specification

Preparation

1. Park the vehicle on a level surface and engage the parking brake
2. Ensure the vehicle is powered off and remove the key fob from the cabin
3. Locate and disconnect the 12V auxiliary battery in the front compartment (negative terminal first)
4. Wait 5 minutes for capacitors to discharge before proceeding
5. Photograph the existing wiring connections for reference during reassembly
6. Prepare a clean, static-free workspace for the removed display unit

Procedure

1. 1

   Remove lower dashboard trim panel
   Using trim removal tools, carefully release the lower dashboard trim panel below the infotainment screen. Start at the bottom edge and work upward, releasing the retaining clips. There are typically 6-8 clips securing this panel. Set the panel aside in a safe location.
2. 2

   Remove center console side panels
   Remove the side trim panels adjacent to the center console using trim tools. These panels wrap around the sides of the infotainment mounting area. Release the clips gently to avoid breaking the mounting tabs. Each panel has approximately 4-5 clips.
3. 3

   Access and remove display bezel
   Carefully pry the decorative bezel surrounding the infotainment display using trim tools. Start at the lower corners and work around the perimeter. The bezel is held by 8-10 spring clips. Apply steady, even pressure to avoid cracking the bezel.
4. 4

   Remove display mounting fasteners
   Using a T30 Torx driver, remove the four mounting bolts securing the display unit to the mounting bracket. These bolts are located at each corner of the display housing. Support the display unit while removing the final fasteners to prevent it from falling.
5. 5

   Disconnect climate control module (if integrated)
   If your EDV 500 has climate controls integrated below the display, carefully release the connector for the climate control module. Press the locking tab and gently pull the connector straight out. This may require accessing from below or the side.
6. 6

   Partially withdraw display unit
   Carefully pull the display unit forward approximately 2-3 inches from the dashboard. Support the weight of the unit with one hand while accessing the rear connectors. Do not pull excessively as wiring harnesses are still connected.
7. 7

   Disconnect main power connector
   Locate the main power connector on the rear of the display unit (typically a large multi-pin connector with a red or orange locking tab). Press the locking tab and carefully disconnect the main power harness. This connector may be tight and require firm, steady pressure.
8. 8

   Disconnect data and antenna connectors
   Disconnect the remaining connectors including the data communication harness, GPS antenna connector, and cellular antenna connector. These typically have smaller locking tabs. Note the orientation and routing of each connector for reinstallation.
9. 9

   Remove display unit completely
   With all connectors disconnected, carefully remove the display unit from the dashboard opening. Handle by the edges and avoid placing pressure on the screen surface. Place the unit screen-down on a soft, clean surface if setting aside.
10. 10

    Inspect mounting bracket and connections
    With the display removed, inspect the mounting bracket for damage or loose fasteners. Check all connectors for corrosion, damage, or bent pins. Clean any dust or debris from the mounting area using compressed air or a soft brush.
11. 11

    Install replacement display unit
    Position the new or replacement display unit near the dashboard opening. Begin by connecting all rear connectors: main power connector first, followed by data harness, and antenna connectors. Ensure each connector locks with an audible click.
12. 12

    Seat display unit in mounting bracket
    Carefully guide the display unit into the mounting bracket, ensuring all wiring is properly routed and not pinched. Align the mounting holes with the bracket. Verify the unit sits flush before installing fasteners.
13. 13

    Secure display mounting bolts
    Install the four T30 Torx mounting bolts at each corner of the display unit. Tighten bolts in a cross pattern (top-left, bottom-right, top-right, bottom-left) to ensure even seating. Tighten snugly but do not overtighten as the display housing is plastic.
14. 14

    Reconnect 12V auxiliary battery
    Reconnect the 12V auxiliary battery starting with the positive terminal, then the negative terminal. Ensure connections are clean and tight.
15. 15

    Power on and test display functionality
    Power on the vehicle and verify the infotainment display boots properly. Test touch screen responsiveness, audio output, climate controls (if integrated), and navigation functions. Allow the system 2-3 minutes to fully initialize before testing all features.

Reassembly

1. Reinstall the display bezel by aligning the clips and pressing firmly around the perimeter until all clips engage
2. Reinstall the center console side panels, ensuring all clips are properly seated
3. Reinstall the lower dashboard trim panel, starting at the top and working downward to engage all clips
4. Verify all trim pieces are flush and securely fastened with no gaps or misalignment

Verification

• Verify the infotainment display powers on and boots to the home screen without error messages
• Test all touch screen functions including menu navigation and app launching
• Verify audio output through all speakers using radio, media, and navigation prompts
• Test climate control integration if applicable, ensuring temperature and fan adjustments respond correctly
• Verify Bluetooth connectivity by pairing a mobile device
• Test backup camera and any other camera views if equipped
• Check that vehicle settings and driver profiles are accessible
• Inspect all reinstalled trim panels for proper fit and secure mounting
• Perform a short test drive to verify no rattles or loose trim pieces and that all functions work under driving conditions

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